With employees looking for the benefits of artificial intelligence, a fintech company stepped up controls with automation.
The financial sector, facing intense regulatory scrutiny and holding sensitive customer data, experiences a significant impact. Failure to address shadow AI could lead to substantial fines, reputational damage, and data breaches. Automation becomes a critical tool for mitigating these risks and maintaining compliance within the finance and insurance industries.
Operationally, businesses must prioritize implementing robust AI governance frameworks to prevent data breaches, compliance violations, and biased decision-making stemming from ungoverned AI. This requires investment in tools for AI monitoring, auditing, and explainability, as well as training programs to educate employees on responsible AI usage.