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Near-term (1-2 years)
January 11, 2026

Xerox and Lexmark Debut Unified Retail Tech at NRF 2026

2 days agorutlandherald

Summary

NEW YORK--(BUSINESS WIRE)--Jan 11, 2026--

Impact Areas

cost
revenue
strategic

Sector Impact

The retail sector will likely see increased competition among tech providers offering AI-powered solutions, leading to faster adoption of automation technologies and potentially a shift in the workforce skill set required for retail employees. This will directly affect both consumer shopping experiences, and business profitability.

Analysis Perspective
Executive Perspective

Retail operators can expect significant improvements in inventory management, personalized customer experiences, and reduced operational costs through the adoption of these AI-powered solutions. Workflows will be increasingly automated, requiring staff to adapt to new roles focusing on exception handling and strategic decision-making based on AI-generated insights. Technical implementation will require robust data infrastructure and skilled personnel to manage and maintain the AI systems.

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