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December 30, 2025

The ascent of the AI therapist

December 30, 2025MIT Technology Review AI

Summary

We’re in the midst of a global mental-­health crisis. More than a billion people worldwide suffer from a mental-health condition, according to the World Health Organization. The prevalence of anxiety and depression is growing in many demographics, particularly young people, and suicide is claiming hundreds of thousands of lives globally each year. Given the clear…

Impact Areas

cost
revenue
risk
strategic

Sector Impact

In healthcare, the rise of AI therapists presents both opportunities and challenges. It could dramatically expand access to mental healthcare, particularly in underserved populations, and alleviate strain on human providers. However, careful consideration must be given to ethical concerns, data privacy, regulatory compliance, and the potential for bias in AI algorithms. The sector needs to figure out if or how to trust AI to provide mental health services effectively.

Analysis Perspective
Executive Perspective

Businesses can leverage AI therapists to augment existing mental health services, improve employee well-being, or expand access to care in underserved areas. However, careful consideration must be given to data security, algorithmic bias, and the need for human oversight to ensure responsible and effective implementation.

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