Singapore Fintech Festival 2025: Powering DBS’ next phase of growth with AI DBS Bank Ltd
In the Finance & Insurance sector, this event highlights the growing importance of AI in driving efficiency, personalizing customer experiences, and mitigating risks. It will likely pressure other financial institutions to accelerate their AI adoption to remain competitive.
Operational impact: This likely translates to a push for integrating AI-driven solutions across various departments within DBS, potentially automating routine tasks and augmenting human capabilities. Operators should anticipate needing to retrain employees on AI-related tools and workflows, and invest in infrastructure capable of supporting advanced AI models. The move to AI will require a shift in operational risk management strategies.